Our Privacy Policy
The Den Muay Thai
The Den Muay Thai (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information:
Name
Phone number
Email address
Date of birth
Emergency contact details
Payment and billing information
Health or injury information relevant to training
Any other information you provide when signing up, enquiring, or participating in our services
2. How We Collect Information
We collect your information when you:
Fill out a form on our website
Sign up for memberships, programs, or events
Contact us via phone, email, or social media
Participate in classes or activities
Interact with our advertising (e.g. Facebook or Instagram)
3. How We Use Your Information
We use your information to:
Provide and manage our training services
Process payments and memberships
Communicate with you about classes, updates, and promotions
Ensure your safety during training (including awareness of injuries or conditions)
Improve our services, marketing, and customer experience
4. Disclosure of Your Information
We may share your personal information where reasonably necessary to provide our services or operate our business. This may include sharing information with:
Payment providers and financial service providers to process payments
Membership and booking platforms used to manage your membership and classes
Service providers who assist us with website hosting, marketing, communications, or administration
Emergency services or medical professionals where necessary to protect your health or safety
Government authorities or other parties where required or permitted by law
We do not sell or rent your personal information to third parties.
We take reasonable steps to ensure that third parties who handle your information do so securely and in accordance with applicable privacy requirements.
5. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Access & Correction
You have the right to:
Request access to your personal information
Request corrections if your information is inaccurate or outdated
To do so, please contact us using the details below.
7. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
Improve your browsing experience
Track website performance and usage
Support advertising and remarketing campaigns
You can disable cookies through your browser settings.
8. Marketing Communications
By providing your details, you consent to receiving communications from us about:
Training programs
Promotions and offers
Events and updates
You can opt out at any time by following the unsubscribe link or contacting us directly.
9. Third-Party Links
Our website or social media may contain links to third-party websites. We are not responsible for their privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
The Den Muay Thai
Sarina Showgrounds – The Pavillion, Sarina, QLD 4737
0494 698 139
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.